The TWB Portal

Using Time To Pet with TWB

At TWB, we're committed to making every step of your experience with us as seamless & transparent as possible. To provide you with ease, flexibility & clear communication, we use the Time To Pet platform - a trusted tool that keeps you connected with your dedicated Bird while they look after your little lion. Here's a breakdown of how it works & what you can expect from this intuitive client portal.

What is Time To Pet?

Time To Pet is an all-in-one client management platform that allows us to schedule, update & coordinate care for your feline in one convenient place. It's a secure, user-friendly took that streamlines communication between you & TWB, ensuring that you're always informed about your feline's care, especially when you're away.

How Does It Benefit You

1. Real-Time Updates
You'll receive daily reports on your little lion's antics, including pictures, videos & any observations. From playful mornings spent with teasers to moments of quiet relaxation, warm snuggles & instrumental classical or jazz for a little audio enrichment, we keep you in the loop with everything you'd want to know. These updates bring peace of mind, knowing your feline is in caring hands.

2. Direct Communication with Your Bird
Time To Pet allows you to communite directly with your designated Bird, giving you an easy way to share any special requests, questions or concerns in real-time. Need us to check on something specific or have last-minute instructions? Simply message us through the portal & we'll take care of it.

3. Scheduling & Service Management
Whether booking our standard in-home visits, Enrichments, Daycare, Overnights, CATWALK™ or Groom & Bloom™ mobile cat grooming offerings, Time To Pet lets you manage all your service needs in one place. View your schedule, book additional services, like our Pretty Potty Deep Clean™, Welcome Home, Pet Taxi or PURR-TOGRAPHY™, or adjust service details as needed & rest assured that everything is accurately logged.

4. Payments Made Simple
The platform also makes payments straightforward. You can view invoices, make payments & track your billing history without any hassle. Time To Pet's secure payment system ensures your financial details are protected, allowing you to focus on the joy of returning to a well-cared-for little lion.

Setting Up Your Account

Once you join the TWB family, you'll receive a welcome email to set up your Time To Pet account. Follow the steps to create a secure login & complete your profile with essential details about your feline, your home & any specific instructions. This setup helps tailor each visit to meet your little lion's unique needs.

What Can You Expect?

Daily Reports: With every visit, you'll receive a comprehensive update, including pictures, videos & notes, detailing how your little lion is doing & any extra care provided.

Clear & Transparent Care: Each visit's lengths, activities & interactions with your feline are tracked in the platform, maintaining transparency in our offerings.

Seamless Experience: Everything-from booking additional services to reading updates or settling invoices is consolidated for a smooth experience.

Using Time To Pet means you're always just a tap away from TWB, helping us provide an elevated level of care that feels personal, professional & as connected as possible. At TWB, we aim for nothing less than to make you feel completely at ease with your feline's care & Time To Pet is one of those many ways we accomplish that.

Experience The twb. Difference